FAQ
Frequently Asked Questions
As a face of 7 Dimension, our medical courier specialists responsibilities include:
- Safely transporting time-sensitive specimens, pharmaceuticals, and medical supplies.
- Maintaining strict Cold Chain protocols (keeping items at specific temperatures).
- Documenting digital chain-of-custody and obtaining electronic signatures.
- Adhering to all healthcare privacy and safety regulations.
Yes, we strictly follow HIPAA regulations to protect patient privacy and confidentiality.
We use temperature-controlled containers, proper labeling, and follow chain-of-custody procedures.
Yes, all drivers are trained in:
- HIPAA compliance
- Specimen handling
- Biohazard safety
- Proper transport protocols
We offer scheduled, same-day, and stat (urgent) deliveries. Many services are available 24/7.
Yes, we specialize in time-sensitive and emergency deliveries.
You can schedule via phone, website, or dispatch system.
Yes, real-time tracking and delivery confirmation are available.
We immediately notify clients and provide updates with a revised delivery time.
We strive to meet all deadlines and offer time-specific delivery options.
Pricing depends on distance, urgency, and type of delivery. We offer competitive rates and custom quotes.
Both. Clients can choose ongoing contracts or on-demand deliveries.
Yes, we carry liability and cargo insurance to protect your items during transport.
We follow strict procedures to prevent this. In rare cases, we investigate immediately and follow insurance protocols.
Yes, we provide refrigerated and frozen transport options.
Yes, we operate beyond standard business hours to meet healthcare needs.
Our support team is available via phone, email, or dispatch system.
7 Dimension Transport
4500 Mercantile Plaza Drive Suite 300
Fort Worth, TX 76137
Toll free : 877-332-8858
Local: 817- 406-8469
Email: support@7thdimensiontransport.com
Email: Info@7thdimensiontransport.com
We focus on reliability, compliance, speed, and personalized service tailored to healthcare providers.